Communicating, Understanding Behaviors and Care Planning in Dementia Care

Continuing Education Policies

  1. Course Title: Communicating, Understanding Behaviors and Care Planning in Dementia Care
  2. Course Description:
    In this course administrators will learn about challenges associated with communication and behaviors that frequently occur among individuals with dementia. Practical techniques will be presented for enhancing communication, and methods for responding to behaviors in ways that can address and resolve issues which reduces caregiving challenges.  An overview will be provided on advance care planning and end of life considerations, which are important in dementia care.
  1. Course Objectives:
    1)Identify practical techniques for effective communication with individuals who have dementia
    2) Recognize common triggers for challenging personal expressions in persons with dementia
    3) Demonstrate methods that can reduce and even prevent challenging behavior expressions associated with dementia
    4) Identify needs that arise for advance care planning in dementia care
  1. Course Instructors:

Melissa Klaeb, DPT, Director of Education, Alzheimer’s Orange County. Dr. Klaeb is a licensed Physical Therapist with eight years of experience caring for a family member with dementia. She has completed coursework on the topic of dementia care, and oversees all educational offerings at Alzheimer’s Orange County as the Director of Education.

Kim Bailey, MSG, Programs and Education Specialist, Alzheimer’s Orange County. Kim holds a Master of Science in Gerontology and has worked in the field of gerontology as a lecturer and professional for thirty years. She is responsible for developing and presenting the organization’s education and support programs for individuals and families living with Alzheimer’s disease.

Patty Mouton, Vice President, Outreach & Advocacy, Alzheimer’s Orange County. Patty    manages community, clinical and interfaith outreach, as well as the Advocacy and Public Policy activities at the local, state and federal levels. She has served as co-chair of the OC POLST Coalition, now known as the OC Advance Care Planning Partners, since 2010. Patty has been a featured lecturer at many national meetings including: National POLST Paradigm Conference, California Council of Geriatrics and Gerontology, American Society on Aging National Conference and the California Association of Health Services at Home Conference. She has published several articles about the work done with Dr. Vincent Nguyen in the area of Advance Care Planning. She holds graduate certificates in Fundamentals of Gerontology from USC and in Palliative Care Chaplaincy from CSU San Marcos, a BS in Human Services from Springfield College, and is currently enrolled in the Masters of Gerontology program at CSU Long Beach.

  1. Target Audience:
    This course is designed for senior care professionals who provide care and assistance for older adults and persons with dementia.
  1. Instructions for Requesting Accommodations for a Disability:
    Alzheimer’s Orange County will make every effort to provide reasonable accommodations for individuals with disabilities. To request special accommodations please contact the Education Coordinator at learn@alzoc.org at least two weeks prior to the event. In circumstances when courses are offered at offsite locations, accommodations will be coordinated with that site to the best of our ability.
  2. Continuing Education Grievance Policy:
    The Education Department at Alzheimer’s Orange County is dedicated to providing quality, affordable continuing education to various professionals throughout the community.  In an effort to meet the needs and expectations of our constituents, there is a process in place for a course participant who has a specific concern to voice his/her complaint.
    Please submit any complaints in writing (postal letter or e-mail) within seven (7) days of the education event.  Any complaints submitted will be handled confidentially. Please mail the complaint to the Director of Education at the following e-mail address: learn@alzoc.org,OR mail to:  Melissa Klaeb, Director of Education, 2515 McCabe Way, Suite 200, Irvine, CA 92614

Please be sure to include:

  • Your name and contact information
  • The name of the course event
  • The date of the course event
  • The course presenter’s name
  • A detailed description of the reason for the complaint
  • The type of resolution you are expecting (this does not guarantee that a resolution will be approved)

A record of each complaint or grievance and its resolution is kept by the Education Director and reported with the CEU provider application and renewal.

  1. Refund/Cancellation Policy:
    Full refunds will be given if requested at least seven (7) days in advance of the event. To request a refund, please send an e-mail to the education coordinator at: learn@alzoc.org
  2. Continuing Education Certificates of Completion:
    Course participants who earn a Certificate of Completion will either be awarded the certificate at the completion of the course, or by e-mail within 14 days of the event, upon verification of all CE requirements being met.
  3. Alzheimer’s Orange County is approved to provide continuing education for the following professionals for this course:

CAMFT/BBS: Alzheimer’s Orange County (AlzOC) is approved by the California Association of Marriage and Family Therapists (CAMFT) to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs. AlzOC maintains responsibility for this program/course and its content. Course meets the qualifications for 4 hours of continuing education credit as required by the California Board of Behavioral Sciences. AlzOC CE Provider # 134760.

BRN: Provider approved by the California Board of Registered Nursing (BRN), Alzheimer’s Orange County, Provider #CEP 14757, for 4 contact hours. This document must be retained by the licensee for a period of four years after the course concludes.

NHAP: Approved by the Nursing Home Administrator Program (NHAP) for 4 hours of classroom continuing education credit – NHAP Vendor #CEP 1776. Course Approval Number: 1776004-7607/P. 

RCFE: Approved by the California Department of Social Services (CDSS) for 4 hours of classroom continuing education units for RCFE administrator recertification.  Course Approval Number: 147-0411-33791. Alzheimer’s Orange County, Vendor #2000147-740-2.

Safety, Medications, and ADL Assistance in Dementia Care

Continuing Education Policies

  1. Course Title: Safety, Medications, and ADL Assistance in Dementia Care
  2. Course Description:
    In this course, administrators will learn about safety concerns for persons with dementia and how to improve safety in dementia care. Also covered are important medication considerations and strategies for successfully assisting with activities of daily living (ADLs) for persons with dementia. Challenges faced by informal caregivers will also be discussed, and how professionals can best support them.
  1. Course Objectives:
    1) Describe safety concerns unique to persons with dementia
    2) Recognize commonly used medications and supplements in patients with dementia
    3) Identify strategies for assisting with activities of daily living in dementia care
    4) Describe methods for supporting care partners of people with dementia
  1. Course Instructors:

Melissa Klaeb, DPT, Director of Education, Alzheimer’s Orange County. Dr. Klaeb is a licensed Physical Therapist with eight years of experience caring for a family member with dementia. She has completed coursework on the topic of dementia care, and oversees all educational offerings at Alzheimer’s Orange County as the Director of Education.

Kim Bailey, MSG, Programs and Education Specialist, Alzheimer’s Orange County. Kim holds a Master of Science in Gerontology and has worked in the field of gerontology as a lecturer and professional for thirty years. She is responsible for developing and presenting the organization’s education and support programs for individuals and families living with Alzheimer’s disease.

Bill Liu, PharmD, MBA, CGP.  Dr. Liu is a pharmacist consultant with the County of Orange, Health Care Agency, Adult and Older Adult Behavioral Health. He serves on multidisciplinary teams in community outreach programs that include the Older Adult Services (OAS), the Substance Abuse Resource Team (START), the Senior Health Outreach & Prevention Program (SHOPP) and works collaboratively with the Adult Public Health Nursing Services (APHNS) program. The pharmacist on these teams is responsible for medication issues such as the assessment of efficacy, dosing appropriateness, educating on side effects, intervening in drug-drug and drug-food interactions and is the medication consultant to the multidisciplinary team members.

  1. Target Audience:
    This course is designed for senior care professionals who provide care and assistance for older adults and persons with dementia.
  1. Instructions for Requesting Accommodations for a Disability:
    Alzheimer’s Orange County will make every effort to provide reasonable accommodations for individuals with disabilities. To request special accommodations please contact the Education Coordinator at learn@alzoc.org at least two weeks prior to the event. In circumstances when courses are offered at offsite locations, accommodations will be coordinated with that site to the best of our ability.
  2. Continuing Education Grievance Policy:
    The Education Department at Alzheimer’s Orange County is dedicated to providing quality, affordable continuing education to various professionals throughout the community.  In an effort to meet the needs and expectations of our constituents, there is a process in place for a course participant who has a specific concern to voice his/her complaint.
    Please submit any complaints in writing (postal letter or e-mail) within seven (7) days of the education event.  Any complaints submitted will be handled confidentially. Please mail the complaint to the Director of Education at the following e-mail address: learn@alzoc.org,OR mail to:  Melissa Klaeb, Director of Education, 2515 McCabe Way, Suite 200, Irvine, CA 92614

Please be sure to include:

  • Your name and contact information
  • The name of the course event
  • The date of the course event
  • The course presenter’s name
  • A detailed description of the reason for the complaint
  • The type of resolution you are expecting (this does not guarantee that a resolution will be approved)

A record of each complaint or grievance and its resolution is kept by the Education Director and reported with the CEU provider application and renewal.

  1. Refund/Cancellation Policy:
    Full refunds will be given if requested at least seven (7) days in advance of the event. To request a refund, please send an e-mail to the education coordinator at: learn@alzoc.org
  2. Continuing Education Certificates of Completion:
    Course participants who earn a Certificate of Completion will either be awarded the certificate at the completion of the course, or by e-mail within 14 days of the event, upon verification of all CE requirements being met.
  3. Alzheimer’s Orange County is approved to provide continuing education for the following professionals for this course:

CAMFT/BBS: Alzheimer’s Orange County (AlzOC) is approved by the California Association of Marriage and Family Therapists (CAMFT) to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs. AlzOC maintains responsibility for this program/course and its content. Course meets the qualifications for 4 hours of continuing education credit as required by the California Board of Behavioral Sciences. AlzOC CE Provider # 134760.

BRN: Provider approved by the California Board of Registered Nursing (BRN), Alzheimer’s Orange County, Provider #CEP 14757, for 4 contact hours. This document must be retained by the licensee for a period of four years after the course concludes.

NHAP: Approved by the Nursing Home Administrator Program (NHAP) for 4 hours of classroom continuing education credit – NHAP Vendor #CEP 1776. Course Approval Number: 1776004-7605/P. 

RCFE: Approved by the California Department of Social Services (CDSS) for 4 hours of classroom continuing education units for RCFE administrator recertification.  Course Approval Number: 147-0411-33792. Alzheimer’s Orange County, Vendor #2000147-740-2.